What does an Identity Alert stating "ID info may not match profile" mean?

An Identity Alert stating "ID info may not match profile" specifically indicates that the identification presented by an individual does not align with the information that was provided during the Knowledge-Based Authentication (KBA) process. This situation can occur when the details on the ID, such as name, address, or date of birth, do not correspond to the records against which the individual's profile was validated. It signals a potential discrepancy that may require further investigation or clarification to ensure the legitimacy of the identity being verified.

In this context, the other options may present scenarios related to identification but do not directly relate to the meaning of the alert in question. For example, an invalidated ID due to security issues suggests a different problem concerning the status of the identification rather than a mismatch. The matter of notarization is specific to legal jurisdictions and would not cause an alert about a match to profile information directly. An expired ID indicates that the document may no longer be valid for identification purposes, but it does not address the specific issue of a mismatch between the ID and the individual’s profile used during KBA verification.